Privacy Policy

Information We Collect

At Zylina Kora, we're committed to being transparent about what information we collect and how we use it. When you visit our website or engage with our services, we collect several types of information to provide you with the best possible experience.

We collect personal information that you voluntarily provide to us, including:

• Your name, email address, and phone number when you contact us or sign up for our programs
• Payment information when you purchase our learning programs or services
• Communication preferences and feedback you provide through our contact forms
• Demographic information that helps us understand our audience better
• Technical information such as IP address, browser type, and device information
• Usage data about how you interact with our website and content

We also automatically collect certain information through cookies and similar technologies when you visit our website. This includes your browsing behavior, pages visited, time spent on our site, and referring websites.

How We Use Your Information

Your information helps us deliver personalized motivation and self-development content that truly makes a difference in your life. We use the information we collect for several important purposes.

Specifically, we use your information to:

• Provide and improve our self-development programs and motivational content
• Communicate with you about your account, programs, and our services
• Process payments and manage your subscriptions or purchases
• Send you educational content, newsletters, and updates that align with your interests
• Respond to your questions, comments, and support requests
• Analyze website usage to improve our user experience and content
• Comply with legal obligations and protect against fraud or abuse
• Personalize your experience based on your preferences and engagement history

Information Sharing and Disclosure

We believe in keeping your personal information private and secure. We don't share your personal information with third parties except in specific circumstances that we'll outline clearly here.

We may share your information with:

• Service providers who help us operate our website and deliver our programs (payment processors, email service providers, hosting companies)
• Professional advisors such as lawyers and accountants who help us run our business
• Law enforcement or government agencies when required by law or to protect our rights
• A successor company in the event of a merger, acquisition, or sale of assets

All third-party service providers are required to maintain the confidentiality and security of your information and are prohibited from using it for any purpose other than providing services to us.

We may also share aggregated, non-personally identifiable information about our users for research, marketing, or other business purposes. This information cannot be used to identify individual users.

Your Privacy Rights

You have important rights regarding your personal information, and we're committed to making it easy for you to exercise these rights. We believe you should have control over your data.

Your rights include:

• Access: You can request a copy of the personal information we have about you
• Correction: You can ask us to correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information, subject to certain exceptions
• Portability: You can request a copy of your data in a commonly used format
• Opt-out: You can unsubscribe from marketing communications at any time
• Restriction: You can ask us to limit how we use your information
• Objection: You can object to certain types of data processing

To exercise any of these rights, simply contact us using the information provided at the end of this policy. We may need to verify your identity before processing your request to protect your privacy and security.

Data Security and Protection

Protecting your personal information is a top priority for us. We implement comprehensive security measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.

Our security measures include:

• SSL encryption for all data transmission between your browser and our servers
• Secure servers with regular security updates and monitoring
• Limited access to personal information on a need-to-know basis
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy best practices
• Incident response procedures to address any potential security breaches

While we take extensive precautions to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We continuously work to improve our security measures and stay current with industry best practices.

In the unlikely event of a data breach that affects your personal information, we will notify you promptly and provide information about what happened, what information was involved, and what steps we're taking to address the situation.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

Our retention periods vary depending on the type of information:

• Account information: Retained while your account is active and for 3 years after closure
• Payment information: Retained for 7 years for tax and legal compliance purposes
• Marketing communications: Until you unsubscribe or request deletion
• Website analytics: Aggregated data retained for 2 years, personal identifiers removed after 6 months
• Support communications: Retained for 3 years to help with future inquiries

When we no longer need your information, we securely delete or anonymize it. You can also request deletion of your information at any time, and we'll honor that request except where we need to retain information for legal compliance or legitimate business purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

Types of cookies we use:

• Essential cookies: Required for basic website functionality and security
• Performance cookies: Help us understand how visitors interact with our website
• Functional cookies: Remember your preferences and personalize your experience
• Marketing cookies: Used to deliver relevant advertisements and measure campaign effectiveness

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our website. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

International Data Transfers

Zylina Kora operates primarily within the United States, and our servers are located in the US. If you're accessing our services from outside the United States, your information may be transferred to, stored, and processed in the US.

We ensure that any international transfers of personal information are protected by appropriate safeguards, including:

• Contractual protections with service providers requiring them to protect your information
• Compliance with applicable data protection laws and regulations
• Regular review of our international data transfer practices

By using our services, you consent to the transfer of your information to the United States and other countries where we operate, subject to the protections described in this privacy policy.

Children's Privacy

Our services are designed for adults and are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child under 13, please contact us immediately.

Parents and guardians should monitor their children's online activities and help enforce this privacy policy by instructing their children never to provide personal information through our website without permission.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we'll update the "Last Updated" date at the top of this policy.

For significant changes that affect how we collect, use, or share your personal information, we'll provide additional notice through:

• Email notification to registered users
• Prominent notice on our website
• Updates to our privacy policy with clear explanations of changes

We encourage you to review this privacy policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are made constitutes acceptance of those changes.